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Solutions / By Business Needs

Orchestrate One Unified Commerce Operation Across All Channels

Eliminate channel silos. Connect e-commerce, physical stores, and fulfillment on a single foundation to deliver a seamless customer experience while optimizing inventory efficiency.

Shoppers don't see channels; they see one brand. Yet, most retailers lose sales due to fragmented systems that can't sync online demand with store inventory. To win, you must unify the customer journey from discovery to fulfillment.

The Business Value

Solve Real Commerce Challenges

From strategy to execution, see how targeted solutions drive measurable results.

Deliver Consistency

Unified Commerce Platform: Connect catalog, pricing, and promotions across web and store, ensuring customers see the same offer everywhere.

See Unified Catalog →

Sell from Anywhere

Ship-from-Store: Turn physical stores into micro-fulfillment hubs to improve delivery speed, reduce shipping costs, and clear store inventory.

Explore Fulfillment →

Drive Store Traffic

BOPIS (Buy Online, Pick Up In-Store): Enable hybrid journeys that combine digital convenience with physical proximity, driving upsells at pickup.

View BOPIS Flows →

Scale Without Fail

Peak Season Operations: Run high-volume events without breaking fulfillment promises, using auto-scaling infrastructure and automated orchestration.

Read Reliability Report →

Customer Stories

See How Leading Brands Succeed

G

Grupo Éxito

Retail

"Integrating our physical stores with VTEX allowed us to handle a 300% surge in demand during peak times without breaking fulfillment promises."
3x Digital Growth
Read Story
P

Payless

Footwear

"VTEX enabled us to unify our inventory across multiple countries in Latin America, turning our stores into active fulfillment centers."
Unified Stock Visibility
Read Story
C

C&A

Fashion

"By connecting our offline and online operations, we significantly improved our delivery times and reduced logistics costs through ship-from-store."
Improved Delivery SLAs
Read Story

Technical Capabilities

Orchestrate commerce with high-performance infrastructure.

1

Intelligent Order Orchestration

Route orders automatically based on real-time stock availability, minimizing split shipments and reducing delivery latency by up to 30%.

2

Distributed Inventory Visibility

Sync inventory across thousands of physical locations and DCs in milliseconds, eliminating "ghost stock" and overselling.

3

Unified Data Layer

Consolidate customer, product, and order data into a single schema. Enable real-time personalization and consistent pricing.

4

Serverless Development Platform

Build custom frontend experiences and backend integrations using VTEX IO. Deploy code globally with zero infrastructure management.

5

Endless Aisle & Clienteling

Empower store associates with a unified app to access global inventory, recover lost sales, and manage customer profiles securely.

6

Elastic Auto-Scaling

Handle massive traffic spikes (Black Friday) with cloud-native infrastructure that scales resources automatically to maintain 99.99% uptime.

Trusted by industry leaders

C&A
Motorola
Sony
Under Armour
and 2,500+ brands worldwide

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