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Solutions / By Business Needs

Orchestrate Orders Across Every Location and Channel

Unify order management across stores, warehouses, and drop-ship vendors. Optimize fulfillment for speed, cost, and customer satisfaction with intelligent orchestration.

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Shoppers don't see channels; they see one brand. Yet, most retailers lose sales due to fragmented systems that can't sync online demand with store inventory. To win, you must unify the customer journey from discovery to fulfillment.

The Business Value

Solve Real Commerce Challenges

From inventory visibility to fulfillment flexibility, see how unified commerce drives measurable results.

Ship-from-Store

Turn physical stores into micro-fulfillment hubs to improve delivery speed, reduce shipping costs, and clear store inventory efficiently.

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BOPIS & Curbside Pickup

Enable Buy Online, Pick Up In-Store journeys that combine digital convenience with physical proximity, driving upsells at pickup.

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Intelligent Order Routing

Automatically route orders to the optimal fulfillment location based on inventory, proximity, cost, and delivery SLAs.

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Real-Time Inventory Visibility

Sync inventory across thousands of locations in milliseconds, eliminating overselling and enabling accurate promise dates.

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Customer Stories

See How Leading Brands Unified Their Commerce

Grupo Éxito

"Integrating our physical stores with VTEX allowed us to handle a 300% surge in demand during peak times without breaking fulfillment promises."

3x Digital Growth
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C&A

"By connecting our offline and online operations, we significantly improved our delivery times and reduced logistics costs through ship-from-store."

Improved Delivery SLAs
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Payless

"VTEX enabled us to unify our inventory across multiple countries in Latin America, turning our stores into active fulfillment centers."

Unified Stock Visibility
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Technical Capabilities

Orchestrate Commerce with High-Performance Infrastructure

Purpose-built tools to unify operations, scale on demand, and empower every touchpoint.

Intelligent Order Orchestration

Route orders automatically based on real-time stock availability, minimizing split shipments and reducing delivery latency by up to 30%.

Distributed Inventory Visibility

Sync inventory across thousands of physical locations and DCs in milliseconds, eliminating "ghost stock" and overselling.

Real-Time ATP Calculation

Available-to-Promise calculations that account for safety stock, reservations, and in-transit inventory across all channels.

Multi-Carrier Integration

Connect with 100+ carriers globally, with automatic rate shopping and label generation for optimal shipping decisions.

Promise Date Engine

Accurate delivery promises based on real-time inventory, carrier capacity, and fulfillment location capabilities.

Exception Management

Automated handling of backorders, partial fulfillment, and order modifications with customer notification workflows.

Trusted by industry leaders

ElectroluxSamsungNestléCoca-Colaand 2,500+ brands worldwide

Ready to Unify Your Channels?

Talk to our team and see how VTEX can transform your omnichannel operations.

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